Matt H, 07 Aug 2025
Case study beneficial but I work slower than most and was paired with two very competent people.
Robert D, 06 Aug 2025
The course could be improved by more detailed guidance on what was required for the pre-course materials.
Megan J, 04 Aug 2025
Really enjoyed the day. Lots of invaluable tips on report writing and witness statements, which I can put into practice. Rhoda is extremely knowledgeable and made the day interesting.
melanie d, 31 Jul 2025
very good course may be crammed into short time . But content good and trainer brilliant
Jess H, 30 Jul 2025
Interesting session, lot of information from varied sources, has been useful to reflect upon and consider for the future of how to apply for future negotiation skills and handling different types of customers. A good source for reflection to help understand how i've been handling cases so far and to benchmark myself of current understanding for speaking with customers.
Simon J, 30 Jul 2025
The trainers showed a real understanding of our work and provided genuinely useful techniques to use in court
Owen M, 29 Jul 2025
Very engaging throughout, learning plenty of new information.
Christian O, 29 Jul 2025
Thank you for the training session
Rae H, 29 Jul 2025
Trainer was fine, he made excuses about inclusion and disabilities to force us to have our cameras on and he had us go around at the end to say why the training was good which was weird
Mathew H, 24 Jul 2025
Is useful to elements for my role, but was fast paced and didn't allow time for clarification during the exercise.