Thought John was able to change the content on the fly as to what we required. Helps when someone has good experience in the subject matter. General feedback: 1. not so long on introductions as it took longer to get into the session and grab my attention. 2. Hard doing these via teams but can i suggest that facing the camera is better as for those not able to hear as well sometimes need to read lips to follow everything, especially when at a reasonable fast pace.

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Caroline L, 04 Mar 2026

John was a great trainer, very engaging, enthusiastic and knowledgeable. Lots of information to take in and digest which felt a little overwhelming at times - maybe a few breakout sessions would have helped to either practice or discuss different approaches. I really enjoyed the course but do feel a little overwhelmed with the content and where to start/what to focus on moving forward.

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Simon A, 04 Mar 2026

This training was well delivered with interesting examples of how to apply the approaches covered today. There is an opportunity to further develop this by applying to the specific work areas this being commercial and government ways of working where conflict is identified.

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Emily G, 04 Mar 2026

Great session, really easy to follow and the pace was great - plenty of examples and comfort breaks, which was really helpful.

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Adam S, 04 Mar 2026

Interesting and frightening in turn. I need to check my digital footprint and shadow now.

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