Overall, I found the course very engaging and insightful. I particularly valued the negotiation exercises, as they allowed me to reflect on my own techniques and identify areas for improvement. While the circumstances weren’t fully real-world since we were negotiating with fellow learners, the practice still provided useful feedback. I plan to use the course materials to build a more structured approach to negotiation and will explore further reading to continue developing my skills.

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Olivia S, 18 Sep 2025

Tim was an excellent trainer. He made the group feel at ease and delivered the course materials in a way that was relevant to our job role. It was clear he had looked into our organisation and was prepared to adapt the materials to make them as applicable as possible to our work. The training was engaging and interesting. Tim made the team feel confident in doing role play interview exercises in front of the group.

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Manju K, 18 Sep 2025