ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Showing 671–680 of 2,996 reviews

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I can't deny I have learned a lot from this training course. I believe it would benefit anyone who decided to learn about it and want to acquire the knowledge ITIL foundation v4 has to offer. The course can help with the continuity of career growth as well.

Carlos L · 25 Sep 2022
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I love this class and course. I'm glad that I chose ACI Learning on showing me the journey on how to become a computer user support specialist.

Jordan R · 24 Sep 2022
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The teacher was great, i had no problems, however the course focuses on the definitions contrary to learning understanding so when you get a question that's like "Which of the following is a reason an organization might want to adopt ITIL best practices?" it doesn't make sense, also 6 days of education is a incredibly short time spam for a beginner like myself. and certain questions on tests are too work specific as someone who has various mental disabilities to becomes to specific to keep track

Taylor Q · 24 Sep 2022
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Too much material and information to learn in only 2 weeks

Tonya S · 24 Sep 2022
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John's class was a pleasure to be in.

grant e · 23 Sep 2022
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John did an excellent job!

Mike L · 23 Sep 2022
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Great class

Brad F · 23 Sep 2022
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I learned a lot during this course and feel fully prepared to complete the certificate exam.

William R · 23 Sep 2022
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Highly recommend to others.

Akira R · 23 Sep 2022
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The start of the IT journey starts with ITIL. This course really placed that into a bigger perspective and demonstrated multiple opportunities to become an efficient IT service provider.

Jonathan L · 23 Sep 2022
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