← Course outline

ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

Knowledgeable trainersPractical examplesUseful resources

Generated from recent reviews; may not reflect every review

Showing 711–720 of 2,996 reviews

Sort by
“

it was great.

Savannah G · 02 Sep 2022
Helpful review?YesNo
Report review
“

I hope the other classes are as interesting as this one. It was a bit overwhelming in the sheer amount of content but the way it was grouped made it easier to absorb.

IMA W · 02 Sep 2022
Helpful review?YesNo
Report review
“

I hope the other classes are as interesting as this one. It was a bit overwhelming in the sheer amount of content but the way it was grouped made it easier to absorb.

IMA W · 02 Sep 2022
Helpful review?YesNo
Report review
“

Overall it has given me an understanding of ITIL as a whole that I can use in my future IT career.

Richard C · 02 Sep 2022
Helpful review?YesNo
Report review
“

none

Daniel T · 02 Sep 2022
Helpful review?YesNo
Report review
“

Enjoyed the class and instructor!

Robert L · 02 Sep 2022
Helpful review?YesNo
Report review
“

Good course.

Rafael G · 02 Sep 2022
Helpful review?YesNo
Report review
“

Good course Jim Wright is a very helpful and very good instructor

Sabre R · 27 Aug 2022
Helpful review?YesNo
Report review
“

great

Daniel E · 27 Aug 2022
Helpful review?YesNo
Report review
“

I am very pleased to learn this course.

Mary U · 27 Aug 2022
Helpful review?YesNo
Report review