ITIL 4® Foundation (PITG) Reviews

Overall, the course provided a solid introduction to ITIL and its core principles. The structured environment was helpful for understanding the material, though I feel that the short two-week duration didn't allow for enough time to fully absorb and apply everything. More time for practical exercises, real-world examples, and discussions would enhance the learning experience. Despite this, I feel well-equipped to begin implementing what I've learned and look forward to continuing my ITIL journey in the future.

Good course but material could be cover in a shorter amount of time.

was a brain

John is an amazing instructor and an abundance of information. He goes over the material until it is grasped and ensures students have an understanding or general knowledge of the course and how to find information and better understand.

Keep up the good work.

I have had an overall great time learning and trying to get my certifications.

This is a very valuable course and I enjoy all of it.

great job so far

James, an exceptional edutainer and ITIL Foundation instructor, has been instrumental in addressing our queries. Initially, I was uncertain about my decision, but James instilled a positive attitude in me. His encouragement has bolstered my self-belief, making me confident that I can accomplish this. Despite my hearing difficulties, James’s clear and powerful voice projection ensured that I didn’t miss a single word, even from the back of the room. His approachable nature and down-to-earth demeanor make him easy to converse with. The anecdotes from his past experiences, particularly those related to the ITIL Foundation, have been enlightening. I firmly believe that James is a valuable asset to this organization, and his excellent teaching skills make him a truly great instructor. His dedication to education and his ability to entertain while teaching are truly commendable.

Good course can be changeling with all the information but worth it.