ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 31–40 of 467 reviews (4 star)

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Overall it was a good experience not unlike many other I have taken.

Randal G · 30 Sep 2023
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An exceptional course that has now prepared me for a career in IT. Thanks.

Joseph B · 29 Sep 2023
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I seriously cannot praise Chase enough. I was ready to throw in the towel after the first week and he came in just in time. He was fantastic! The 3 & star ratings are because Chase was able to fill in the gaps left by the other instructors. Otherwise, Chase alone easily would've gotten 5 stars across the board.

Val P · 15 Sep 2023
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Looking forward to continuing my education and increasing my knowledge base here at ACI Learning.

Valentin G · 08 Sep 2023
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I would like to thank Mr. John Brown to teaching this. I know it can be hard to do over the internet at times. This was my first window into this type of training and I learned a lot. Thank you.

Tami Z · 04 Aug 2023
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I am happy I got the opportunity to be here and learn this stuff- I am happy with the instructor and my peers. The people here are great.

Chad W · 30 Jun 2023
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None

Jared O · 30 Jun 2023
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I'm grateful for this opportunity, and I'm looking forward to finishing the courses, and getting back into the workforce.

Matthew H · 03 Jun 2023
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The videos might have valuable content but the presenters are awful

Paul H · 19 May 2023
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I appreciate Ms. Allyson so much . .I know a lot more ITIL. 4 than when I started.

Joshua M · 10 May 2023
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