ITIL 4® Foundation (PITG) Reviews

Needs more overview and directed materials that might be doen with the homeworks.

Great course, very challenging but also very fulfilling. Definitely would recommend to a friend.

I found the course to be a very good introduction into the IT world. It wasn't something that I was expecting, and I think a course like this is a good way to get anyone started.

The course seems adequate to present and allow for learning of the concepts within, I just do not currently see the value in it. Maybe if I try to apply for a job which is based on process management or has some sort of business management aspects it will be useful, but as part of a Computer User Support Specialist role, these concepts do not seem like they will apply to my daily work. They seem to be useful for management and upper level decision making and not the entry level work I will be doing.

Thanks to dave i do feel like im ready to take my certification test.

The lack of diligence to provide updated material would unnecessarily leave a negative impression on the program. Other than that, I appreciate the time, effort and energy of every individual and variable that made this opportunity possible for me! Thank you!

The instructor worked with what he was given and went out of his way to create material that aided the learning process. I felt this particular instructor went above and beyond to make himself available and find ways to answer our questions thoughtfully.

I feel like I've said what I need to say, make the verbiage more simple. it doesn't need to be so wordy

Need better mics, built in laptop mics are NOT good enough.

This is a useful course for the context of IT management. It helped me understand the nature of IT service organizations