ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 41–50 of 467 reviews (4 star)

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Professor Timothy Cassibry is an amazing professor and you can tell he deeply cares about his students and the material.

KIMBERLY D · 06 May 2023
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Fantastic class. I struggled because the pace of the class is dictated by the student that struggles the most so it felt like the class proceeded at a very slow pace. However, Miss Allyson did a great job of engaging the students and making the class much more enjoyable than it could have been.

Joshua K · 06 May 2023
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This course was just a pleasure to take. It is a good first step into getting into the IT certification world and helps bridge from no knowledge of IT to learning how the operation works from management to customer.

Niko S · 06 May 2023
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I maybe could have used and additional week of this class. Working full-time and going to class in the evenings is overwhelming and a tough schedule to get use to. I would do my best to go home after class to study a bit, but would fall asleep. I'm not feeling 100% ready, but I will get there with self-study. Not a reflection on my instructor. He delivered the course very well. I'm just a neo-phyte to IT and needed a little more than many others in my class.

Lillian D · 08 Apr 2023
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This course was a good introduction to the IT profession. Some of the concepts were slightly difficult to grasp. The material was helpful at times, but the instructor helped to clarify issues.

Steven M · 08 Apr 2023
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I'm hopeful that this will be the device I've been looking for.

Ralph H · 07 Apr 2023
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its a good place to learn

christopher b · 07 Apr 2023
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Have not used the skillprotv platform or labs yet, should add a n/a button to those questions if not used yet.

Darius S · 25 Mar 2023
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Needs more overview and directed materials that might be doen with the homeworks.

Al P · 25 Feb 2023
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Great course, very challenging but also very fulfilling. Definitely would recommend to a friend.

DeVaughn T · 18 Feb 2023
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