ITIL 4® Foundation (PITG) Reviews

Depending on how the rest of the courses go, I might not be recommending this academy to friends or colleagues.

I thought choosing to take classes in person would allow for more hands on training but this was not the case.

The SkillProTV videos need to get to the point faster. The yapping in-between information is not necessary.

For future students that will come behind me, I must say that the material was horrible, but my instructor was a lifesaver.

It needs to be longer, a person can not retain the information.

great class, just really to short, and fast paced.

I suspect that all the things I struggled with in this course are because of the materials and even policies of AXELOS and not ACI Learning as much or even my instructor, Mr. Butler, who is a conscientious and caring instructor.

This course is unbelievably powerful in pulling the mind in several directions at once.

Overall, I feel like the course isn't necessary. At this beginning stage, it doesn't seem relevant to an IT career when it is stated several times throughout the 40 hours that ITIL is a business practice. Almost all of the content is fairly common sense, the level of difficulty is introduced by the specific terminologies and definitions. I can see and understand the different practices and terms in my current career, but I don't feel like I learned much of anything other than that a certain practice I have been doing actually has a word to go with it.

The Course should be three weeks long instead of two. The Reason is that there is a lot of information to retain. The Retainability of the material is a bit time consuming to grasp.