ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 11–20 of 81 reviews (3 star)

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The Course should be three weeks long instead of two. The Reason is that there is a lot of information to retain. The Retainability of the material is a bit time consuming to grasp.

sean Y · 11 Nov 2022
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I inform my adviser I needed to take in person classes, which is the only way I can learn and retain the knowledge. Unfortunately I was switch last minute, and my lack of knowledge from the course shows within; due to being taught this lesson virtually. If I knew this class was virtual I wouldn't have taken it.

Tywillie C · 30 Sep 2022
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Too much material and information to learn in only 2 weeks

Tonya S · 24 Sep 2022
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Word Salad

Jose T · 04 Sep 2022
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I am feeling no connection to this subject matter and what is being taught.

Anitria G · 03 Sep 2022
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This course is horrible for hands on learning or for neuro-divergent learners. I did not have time to write notes during class as I was focused on the discussion. I did not fully understand the material, was too focused on memorizing rather than learning.

Anna S · 06 Aug 2022
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I enjoyed the class

Jason H · 05 Aug 2022
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Focus should be passing the ITIL Certificate. Not the ACI End of Course Exam. Those exams is not why any of these students chose to take this program. The students chose this program to gain the information to pass the actual PeopleCert AXELOS ITIL Certificate Exam.

Jeffrey S · 23 Jul 2022
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none

Taj B · 16 Jul 2022
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This should be a course that you choose to take if this is direction you want to go. Do not feel that it is absolutely necessary even if being brand new to IT. If you had project management aspirations then I think its a great course to take along with other ITIL courses related to this,

Zach T · 17 Jun 2022
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