ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 11–20 of 467 reviews (4 star)

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This is a very valuable course and I enjoy all of it.

Shawn C · 12 Jul 2024
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great job so far

Tony C · 01 Jun 2024
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James, an exceptional edutainer and ITIL Foundation instructor, has been instrumental in addressing our queries. Initially, I was uncertain about my decision, but James instilled a positive attitude in me. His encouragement has bolstered my self-belief, making me confident that I can accomplish this. Despite my hearing difficulties, James’s clear and powerful voice projection ensured that I didn’t miss a single word, even from the back of the room. His approachable nature and down-to-earth demeanor make him easy to converse with. The anecdotes from his past experiences, particularly those related to the ITIL Foundation, have been enlightening. I firmly believe that James is a valuable asset to this organization, and his excellent teaching skills make him a truly great instructor. His dedication to education and his ability to entertain while teaching are truly commendable.

Francisco C · 18 May 2024
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Good course can be changeling with all the information but worth it.

Ferlando S · 20 Apr 2024
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The Pro TV was ok, I found the moderators a bit too chatty about the examples.

John M · 20 Apr 2024
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I appreciated the additional practice tests and quiz.

Roylonn B · 19 Apr 2024
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Great

Antwon F · 23 Mar 2024
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A good solid start to the course

Mike M · 22 Mar 2024
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Pleased with my overall experience.

Kalyn S · 23 Feb 2024
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Phenomenal!!

Heath M · 05 Jan 2024
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