Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Ben was a brilliant trainer, very engaging and informative, helped it feel like a not so long day. The course itself was educational and helped give reasoning and insight in why we should be working the way we do. I found it was applicable to my role, even though I’m a ward clerk I still deal with a lot of challenging behaviours mainly from relatives, and it has helped me understand why they may act that way. Thank you, very interesting and informative

Class helped us to understand the different behaviour and how we can redirect the persons and how work can be more fun and not stressful. Thank you for the class

Ben was enthusiastic, engaging and used real life examples of putting the theory into practice. I appreciated that Ben had real world and very relevant experience in what he was teaching. The little bit about body language when someone gets on the bus was a bit long winded but then again it was just before lunch so I might have just been hungry and ready for a break. Overall it has made me evaluate my practice and even though these are skills that I think I already use the day helped me reflect and how to hone these skills.

I have really enjoyed the training course today. The trainer Ben was the best trainer I’ve ever in the 6 years I’ve worked for MFT. His teaching techniques had everyone involved and most importantly made me think about the why. Why do people behave certain ways, I will definitely be pausing and asking more questions going forward. In work and day to day life. Thanks Ben

Realy enjoyed the course, feel like i have learnt loads, and was a fun learnig

Ben was brilliant , i was concerned of the length of time the course run and if it would hold my attention....but can honestly say it was a fun course and Ben was brilliant with his delivery. Lots of laughs had but feel i have a differant way of how i aproach the people i support .

The session was full of fun and information. It made me think more broadly and widely.

Very informative training course, the trainer made the training fun whilst getting a very important message across. Will be able to use this in my workplace and at home.

Really looking forward to attend level 2 section.It really helped me in understanding various aspects of approaching the patient.

I learnt somany things from this class. Now I know how to approach to the patient who is really challenging.