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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Showing 4 star reviews : View all 2626 reviews
Lucy C, 22 Dec 2025
Liam made the course really interesting and funny. Felt like it could have been done in a shorter time as afternoon felt quite long.
Sophie W, 19 Dec 2025
Jack was really engaging and kept my interest throughout the session. I liked the practical components to the session as it kept it interesting. I appreciated the regular breaks because it can be uncomfortable sitting for such a long time when you’re not used to it. There was some repetition throughout the day, but to an extent it did help consolidate my learning.Response : Hi Sophie. Thank you for your feedback. I’m glad to hear that you found Jack engaging and that the practical elements helped maintain interest throughout the session. I also appreciate your comments regarding the pacing, breaks, and repetition, and how these supported your learning. Your feedback is helpful and valued.
Niamh C, 18 Dec 2025
Course was very interactive and interesting. Jack the teacher was very informative and had great communication enabling the course to be interesting even thought it was a long day. Enjoyed very much and walked away being taught a lot.Response : Hi Niamh. Thank you for your feedback. I’m glad to hear that you found the course interactive and interesting, and that Jack’s communication supported the session throughout the day. We hope that attending the course will support you in your role.
Abigail W, 17 Dec 2025
Great course, it’s a long day to be sat down in a lecture style environment but the discussions and group work with breaks helps to break this up.
Joanne M, 17 Dec 2025
Very informative and enjoyable course.
Liz O, 08 Dec 2025
Well presented. Some slides and handouts didn’t have same emphasis Managed the room really wellResponse : Hi Liz. Thank you for your feedback. We’re pleased to hear you found the session well-presented and that the trainer supported a positive learning environment. We appreciate your comment regarding the slide and handout alignment and will explore this further. We hope that by attending the course it will continue to support you within your role.
Saima A, 08 Dec 2025
Could be better with more activities as its quite a long course
Sarah D, 01 Dec 2025
Really enjoyed the session. Feel that I gained knowledge and new ways of de escalation. I feel it was interactive and interesting. Thank you.
David J, 01 Dec 2025
Good although I do worry about how much we tolerate