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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Showing 3 star reviews : View all 3654 reviews

Scott D, 19 Jun 2026

Simplistic content. Trainer was entertaining and informed on what was being taught
Response : Thank you, Scott. We appreciate your feedback and are pleased to hear the content was easy to follow and that Ben's knowledge and delivery supported an engaging learning experience.

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Imogen B, 19 Jun 2026

Enthused deliverey which was personable but content felt simplistic - this may relate to my professional background and may not have been experiwnced by those not in mh feild however i wish there was a bespoke course for those where this is the basics. There were some inaccuricies which did not feel pertiant to bring to the group (not everyone has autistic traits this is incorrect) but again the content was inthink tailored to a cohort without significant knowledge and experience In terms of course content white booklets and the layout of the quiz is less accessible for those with dyslexia or nd
Response : Thank you, Imogen. We appreciate you taking the time to provide such thoughtful and detailed feedback. We recognise that delegates attend our courses with a wide range of professional backgrounds and levels of experience, and it is valuable for us to understand how the content is received from different perspectives. We appreciate your comments regarding the level of the course content, the accessibility of the learning materials, and your observations relating to neurodiversity. We are committed to creating inclusive learning environments and continually review our materials and delivery in response to delegate feedback. Thank you again for sharing your reflections and suggestions. Feedback such as this is invaluable in helping us evaluate and develop our training programmes to meet the needs of a diverse range of learners.

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Misturah K, 13 Aug 2025

I felt the training was very informative, and it had given things for me to add to my practice however at times it felt repetitive and felt like it could’ve have been a shorter day which made my attention span lack at times. Overall it was a good day
Response : Hi Misturah. Thank you again for your valuable and appreciated feedback. We’re glad you found the training informative and that it provided ideas to support you within your role. We appreciate your note about some parts feeling repetitive; these elements are included intentionally as key points to reinforce learning and understanding. We value this feedback and will continue to use it to support ongoing course development and teaching. The course timings are set in adherence to the RRN training standards, but we will review your comments to see how we can accommodate this point and further support future sessions. Thanks again.

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Jenna W, 28 Feb 2024

Trainee Liam was very friendly and approachable. The session has good knowledge and informative but some parts are too long and could be shorter
Response : Hi Jenna. Thank you for taking the time to leave your constructive feedback. We will ensure that your comments are passed on to reflect during future courses.

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Rachel B, 28 Feb 2024

This was a useful course which can be implemented in my clinical area. It was good to have group discussions and gather other people’s ideas. There is no improvement. Overall this was useful and I have learnt quite a lot.

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Charlotte P, 30 Jun 2021

Fairly straight forward training. Didn’t feel it required a whole day however, as some parts were focused on far too long.

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Lydia G, 11 Nov 2020

Rachael was a great trainer - covered lots of topics and applied these to our individual services and experiences. Spoke clearly and mode was accessible for all, regardless of the service/experience we all had as a group. I struggle to sit still in training for too long, would've liked more frequent breaks (we only had 1 15 minute break in 3.5 hours which I found difficult).

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Fizah k, 19 Jun 2025

Beverly C, 08 Jan 2021

Natalie D, 09 Nov 2020