Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Ben has extensive knowledge in this area and bring both energy and enthusiasm when teaching.

Ben was really engaging and brought the material to life. He used real life examples which made sense. Ive done similar courses throughout my career but this was definitely the best. Thanks Ben!!

The course structure was brilliant. Ben delivered a great session and made it fun. The content was really interesting and will definitely benefit my practice going forward.

Overall I thought the course was very interesting and engaging I have learnt alot. Ben is a great teacher in what he does and Im going to apply these techniques into my working life as a district nurse. I feel everyone that works in healthcare would benefit from this training and if applied correctly into work it will make such a positive impact on patients life.

Learned about cues and techniques approach of good communication, active listening and treating individuals with empathy. Overall very good course

Ben was an excellent facilitator. He used the right amount of humour. Encouraged group participation. Brilliant content that is practical and I will definitely use in my job.

Andy was very knowledgeable and able to answer any and all questions

This course was very well done by Andy! Very informative and interesting!

Great course. Ben made it really engaging. Throughout the course, he made me think about my everyday practice and the types of patients I could help using the PBS model. Will definitely recommend the course and Ben. Thanks so much Ben!

Useful to learn alternative theories on how to engage people with behaviours of concern. Also a good reminder that simple strategies are often the best. Sometimes we get lost with all the things that we have to do as part of an assessment that we forget the basics. This has reminded me to start with the basics when I am working with people who have behaviours of concern