Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben is very interactive with the teaching and he includes personal touch and previous experience when teaching

Ellie O · 10 Aug 2026
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I found the training very engaging, I really enjoyed the day and could tell that Ben has lived experience and was passionate about what was being taught, I found it an interesting mix of psychology and just a reminder of basic skill.

Shelley R · 10 Aug 2026
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I learned new things today...especially on de-escalation techniques, reducing triggers and active listening.

Esther E · 10 Aug 2026
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Love the course,i have gained a lot of knowledge on how to communicate / understand my patients better .Ben is an excellent facillitator,fluent,and clear ,keep it up.

Rosemary M · 10 Aug 2026
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Response: Thank you, Rosemary. We appreciate your feedback and are delighted to hear you gained valuable knowledge from the course. It’s great to know the training enhanced your understanding of effective communication, and that Ben’s clear and engaging delivery made for such a positive learning experience.

Awesome class and awesome trainer

Haritha M · 10 Aug 2026
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Engaging, relatable and inspiring

Hannah K · 10 Aug 2026
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Amazing technique and teaching

Eyiuche M · 10 Aug 2026
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Great course , interesting

Claire B · 10 Aug 2026
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Really useful and engaging thank you

Lisa S · 10 Aug 2026
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Superb. Made me look at my role in different perspective. Georgie was amazing with an ability to use simple language and relatable scenarios to make the subject more tangible

Paul A · 10 Aug 2026
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