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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Rebecca G, 09 Mar 2026

Fantastic course. I now not only know the best way to care and communicate for my women but how to provide more understanding to my teenagers also using the arousal model.
Response : Thank you, Rebecca. We appreciate your feedback and are pleased to hear the course supported your understanding of communication and care, including the use of the arousal model in different settings.

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Grace D, 09 Mar 2026

Excellent content Excellent delivery of content Interesting Especially liked the anecdotes

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Aimee S, 09 Mar 2026

Really interactive course. Excellent trainer. Opportunity to share experiences and knowledge. Will take PBS away in my own practice. I will adapt my care for my patient to help achieve positive outcomes. Thank you for today, really enjoyed the training.

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Jade H, 09 Mar 2026

Kirstie was a brilliant trainer and you could tell throughout the entire day that she has a passion for what she teaches as it shone through her session today. The course was very informative but also allowed us to think collaboratively as a team. I have learnt a lot and will definitely use the skills today in future practice and understanding that people behaviour for a certain way

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Linda A, 09 Mar 2026

Kirstie was very engaging. Well delivered. Helpful for my practice. importance of our attitudes impacting on our patients.

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Baila C, 09 Mar 2026

Really liked the delivery. Good amount of interaction between the facilitator and the group. It was very clear and applicable to our practice. The booklet was amazing, it was good that the information was in one place and we could write our own notes.

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Nicola L, 09 Mar 2026

Really informative session. It was really helpful to have Kirstie relate to practice by using real life examples. The workbook was a great learning tool as well. There was a good amount of group discussion and work. Felt like it was a good number of staff on the training as well, enough to be able to share experiences and people feeling comfortable to share.
Response : Thank you, Nicola. We appreciate your feedback and are pleased to hear the session was informative and supported by relevant examples, group discussion, and shared experiences. It’s also great to know the workbook was a useful learning tool.

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Zanyar K, 09 Mar 2026

I believe this the first time I enjoyed attending a training day as the trainer was absolutely funny and professional

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Jillian D, 09 Mar 2026

Good learning great teacher let a lot to take back to the ward and implement if needed

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Karen W, 09 Mar 2026

Very informative. Excellent trainer, very knowledgeable

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