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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Padcharee H, 04 Nov 2025

Carrie who was the trainer, did it clearly for the present and like her class However, the presentation was a bit dark, and the volume wasn’t loud enough.
Response : Hi Padcharee. Thank you for your feedback. We appreciate your comments and are glad to hear you found Carrie’s training clear and engaging. We will pass on your observations regarding the presentation and volume to Carrie. We hope the learning from the session will continue to support you in your role.

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Glory O, 03 Nov 2025

It was good overall and I could easily apply it to work and even in life generally

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angela s, 03 Nov 2025

One of the most interesting causes I've been on. Very informative yet easy to follow. The trainer Carrie was very good and approachable which goes along way when your learning.

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Olivia W, 31 Oct 2025

Jake was really engaging and positive from the moment I stepped into the room, he ensured we was al comfortable and had comfort breaks to keep us engaged. He explained everything well and use lots of evidence based practice to back up all the learning points. I have taken a lot from this training session and will use PBS during my practice.

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Kareena M, 31 Oct 2025

Engaging and not boring. Jack has loads of experience and knowledge regarding the training and it's nice to hear stories based on his own experience.
Response : Hi Kareena. Thank you for your feedback. I’m glad to hear you found the session engaging and enjoyed Jack’s practical examples and insights from his experience. We hope the learning from the course will continue to support you in your role.

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Emily H, 31 Oct 2025

This training was very interactive and fun, Jack was a brilliant trainer who thoroughly explained every point made and made sure we understood everything.

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Karla R, 31 Oct 2025

Really good interactive course Good reminder of inclusive care and to treat people with respect

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Josni T, 31 Oct 2025

Interesting and informative

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Ashley M, 29 Oct 2025

Course was very informative, I have learnt lots of new communication skills which I will take back to my ward.

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Izzy H, 29 Oct 2025

Was very helpful and hoping I can use this knowledge in the community when I may not have support like you do in hospital settings

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