Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,098 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 31–40 of 4,166 reviews

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“

This has honestly been one of the most beneficial courses I've attended in my 13yr career. Ben has been a wonderful teacher and made the day interesting and engaging, it's been really thought provoking and I'll definitely be using some of the skills in my practice. Thank you!

Natalie P · 19 Oct 2026
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Response: Thank you, Natalie! For the course to stand out across 13 years of experience is a wonderful compliment, and Ben will be thrilled to hear it. We’re especially pleased it gave you fresh ideas to take into your practice. Your feedback means a great deal to us!

“

Very interactive and engaging session. Ben communicated the teaching really well.

Tenzin T · 19 Oct 2026
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“

Really interesting course, with valuable information throughout. Relatable to practice, easy to reflect and think about experiences both past and how the future ones may be handled differently. The trainer, Ben was incredible! So knowledgeable and engaging. Kept it really interesting throughout the day. Clearly very passionate about the topic and his teaching - it shows in what you are able to learn from him.

Lauren M · 19 Oct 2026
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“

The training session led by Ben was exceptional. Because of the smaller group size, the environment was highly interactive, allowing for deep, eye-opening discussions. Ben facilitated the session beautifully, ensuring the learning was both comprehensive and directly applicable. Highly recommended!"

Kelly B · 19 Oct 2026
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“

Ben was extremely engaging and broke down topics that could be perceived as simple into really delicate topics. I enjoyed the point that giving a person who is struggling what they are asking for is not “promoting bad behaviour” and instead is understanding that that is their way of communicating that they need help

Chidimma A · 19 Oct 2026
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Response: Thank you, Chidimma! It’s encouraging to hear that the discussion prompted reflection on how we respond when someone needs support. Looking beyond assumptions and approaching people with curiosity and compassion is at the heart of our training. Ben will really appreciate knowing that this part of the course stayed with you!

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Fully informative course

Sara P · 19 Oct 2026
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“

Ben was a very engaging trainer, encouraging interaction from the group. Very interesting topics covered and strategies that I will bring to my work and personal life.

Anna E · 12 Oct 2026
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“

A really interesting course ,we use many of the positive training techniques in our team.i have learnt plenty of new ways of thinking and techniques. The trainer was really friendly and easy to interact with.

Janice J · 12 Oct 2026
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“

Absolutely fabulous course and very engaging. Will give food to thought on how I work in certain situations.

Julie P · 12 Oct 2026
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“

The course was very engaging and extremely interesting. Ben made it a very enjoyable day. Has given me good insight into everyday behaviours in my day to day practice, and has given me some good tips to use in futures.

Clare M · 12 Oct 2026
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