Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,956 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 21–30 of 4,021 reviews

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Thorough training, good balance of theory and discussion. Useful for working with patients.

Lucy W · 07 Sep 2026
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Very informative and engaging. Good mix of theory and group work / tasks. Ben was amazing - made it very easy to understand and learn whilst also keeping everyone engaged.

Rhys W · 07 Sep 2026
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The course is very informative to me. I know how to de escalate in a situation if needed.

Wai A · 07 Sep 2026
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Very interesting and thought provoking course. Makes you think about yourself and your own actions, responses as well as our patients experiences. The trainer was friendly and entertaining making the session interactive and inclusive.

Joanne D · 07 Sep 2026
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The course is a fantastic course. Provides excellent insight into the behaviours of ourselves and service users and more effective ways to support our patients. Being a full day course, one could have easily lost interest but Ben was such an excellent trainer, extremely engaging and disarming. Definitely a course that I will utilise regularly.

Karina H · 07 Sep 2026
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Response: Thank you, Karina. We really appreciate your thoughtful feedback and are delighted to hear you found the course so insightful and relevant to your role. It’s great to know Ben’s engaging delivery supported your understanding of behaviours and approaches to supporting patients, providing valuable learning that you can take forward into your practice.

The trainee Ben was engaging and funny vey knowledgeable made class really understanding knowledgeable.

Jameela K · 07 Sep 2026
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Very good Very informative

Sarah T · 04 Sep 2026
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Very interesting and kept me motivated to learn

Joanne T · 04 Sep 2026
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This course is very essential and then the teacher Georgie was fantastic. It has changed my perspective on a lot of things

Wendy G · 04 Sep 2026
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It was an interesting and interactive session.

Joseph O · 04 Sep 2026
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