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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Nicolle R, 07 Nov 2025
Engaging course content. I look forward to implementing my new knowledge and skills.
Blessy A, 07 Nov 2025
The trainer Ben was highly interactive. He kept all of us active throught the course. This course is really going to help me in my workplace. Thank you so much Ben and Andy.
Victoria P, 07 Nov 2025
Ben was very engaging , his way of teaching and educating is clear and information stays in my head. I have learned a lot of new things I was not even aware of as a medical practitioner. I am sure I will be able to apply more than 50% of learning to my clinical and everyday practice. Andy was also great, I loved his points that he added into the sessions. I also enjoyed Ben’s story’s and experiences in his past careers. Amazing session. Thank youResponse : Hi Victoria. Thank you for your thoughtful feedback. It’s wonderful to hear that you found the session engaging and informative, and that Ben’s teaching style and experiences helped make the learning memorable. I’m also glad you valued Andy’s contributions throughout the course. It’s great to know the training will support your clinical and everyday practice.
Damian N, 07 Nov 2025
Had a swell 8hrs learning on PBS. It was a very interesting and interactive section. The tutors Ben and Andy did a great job and I would always love to attend.
Casimir M, 07 Nov 2025
Overall very educative and I have learned new skills and knowledged about positive behaviour support and how to better support the Patients
Gillian T, 06 Nov 2025
Really insightful, information that made sense! Very personable instructors who made the effort to engage everyone
Georgia R, 06 Nov 2025
Ben was very engaging and made lots of examples and real life situations to explain what was being said
Danni D, 06 Nov 2025
I found the whole course really useful. Ben was great at keeping us well engaged and entertained throughout. I feel I’ll be able to utilise this training both in my work life but also at home. I will be booking onto level 2!
Emily S, 06 Nov 2025
Ben was really engaging, which kept the day flowing and myself able to learn. I leaned so much about human behaviour and how to spot the signs and cues and what options and flexibility we can approach with. I would 100% suggest to others and continue this learning in practise. Please get comfy chairs if ever possibelResponse : Hi Emily. Thank you for your feedback. We’re delighted to hear you found the session engaging and that it helped deepen your understanding of human behaviour and communication approaches. We appreciate your suggestion regarding the seating and will share this with the relevant team. We hope the training will continue to support you within your role.
Ruth D, 06 Nov 2025
Highly engaging, informative and very pertinent to staff , I will encourage my teams to book onto this training ,and I will book onto the second day , it’s vital that you highlight staffs attitude in their approach to patients who need to be understood