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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Charlotte D, 04 Feb 2026

The course was very interesting and informative. Ben was very helpful and explained things thoroughly. Learning about the baseline level and how this can be affected by certain factors was very interesting. I now feel more prepared and confident to deal with stressful situations involving patients within the workplace. I look forward to putting these skills into action.
Response : Hi Charlotte. Thank you for your feedback. I’m glad to hear you found the course interesting and informative, and that Ben’s explanations were helpful. It’s great to know that learning about baseline levels was valuable, and I’m pleased you now feel more confident in responding to escalated situations that may arise. We hope these skills continue to support you in your role.

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precious t, 04 Feb 2026

It was a very engaging and well-structured session, the trainer approach made the content easy to understand and enjoyable to follow.Thank you Ben

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Aqsa Z, 03 Feb 2026

I learnt so much. I can see how to apply it to practice and can see the difference it will make. Really enjoyed it and Ben was fab

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Emma S, 03 Feb 2026

Ben's enthusiasm really made the day engaging. He made the day enjoyable, especially with all the little facts that added to the day.

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Ashly J, 03 Feb 2026

Informative and helpful to implement in clinical practice.

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georgia r, 03 Feb 2026

the overall day was engaging and the information we was given was taught in interactive way! ben the trainer was inclusive and amazingly knowledgeable and supportive

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Ka S, 03 Feb 2026

Ben is so funny. His presentation is so interesting and attractive. Nice course.

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Louise L, 03 Feb 2026

Really interesting and engaging. A refresher on things I knew but learnt new stuff. Really worthwhile for work and home.

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Nicole D, 03 Feb 2026

Very engaging throughout enjoyed hearing through experiences and the amount of interaction. Enough breaks to break up the day. Will definitely have a positive impact on practice. Thank you :)

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Claire R, 03 Feb 2026

Engaging and informative, Ben made you feel comfortable and safe to join in to ask and answer questions throughout the day, I felt the information given would be used in my day to day life inside and outside of work.
Response : Hi Claire, Thank you for your feedback. I’m glad to hear that you found the session engaging and informative, and that Ben created a comfortable environment for participation. It’s great to know that the learning will be useful both in your day-to-day work and personal life.

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