Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,081 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 51–60 of 279 reviews (4 star)

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“

Kirsty was very engaging and brought the subject to life with real life examples of situations she had faced. There were amble opportunities for us to reflect and consider our practice and how it could be improved and the elements to be considered.

Louise L · 05 Jan 2026
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“

Course gave the brief understanding of the behaviour

Alnet A · 05 Jan 2026
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“

Liam was very engaging and knowledgable, he was able to adapt the content to be relatable to paediatric nursing. I also enjoyed having the print out booklet to take with me. I feel like this day for part 1 could be a bit shorter as felt like some bits were repeated in the afternoon. I look forward to coming to the next 2 sessions.

Niamh B · 05 Jan 2026
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“

Liam made the course really interesting and funny. Felt like it could have been done in a shorter time as afternoon felt quite long.

Lucy C · 22 Dec 2025
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“

Jack was really engaging and kept my interest throughout the session. I liked the practical components to the session as it kept it interesting. I appreciated the regular breaks because it can be uncomfortable sitting for such a long time when you’re not used to it. There was some repetition throughout the day, but to an extent it did help consolidate my learning.

Sophie W · 19 Dec 2025
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Response: Hi Sophie. Thank you for your feedback. I’m glad to hear that you found Jack engaging and that the practical elements helped maintain interest throughout the session. I also appreciate your comments regarding the pacing, breaks, and repetition, and how these supported your learning. Your feedback is helpful and valued.

“

Course was very interactive and interesting. Jack the teacher was very informative and had great communication enabling the course to be interesting even thought it was a long day. Enjoyed very much and walked away being taught a lot.

Niamh C · 18 Dec 2025
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Response: Hi Niamh. Thank you for your feedback. I’m glad to hear that you found the course interactive and interesting, and that Jack’s communication supported the session throughout the day. We hope that attending the course will support you in your role.

“

Very informative and enjoyable course.

Joanne M · 17 Dec 2025
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“

Great course, it’s a long day to be sat down in a lecture style environment but the discussions and group work with breaks helps to break this up.

Abigail W · 17 Dec 2025
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“

Could be better with more activities as its quite a long course

Saima A · 08 Dec 2025
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“

Well presented. Some slides and handouts didn’t have same emphasis Managed the room really well

Liz O · 08 Dec 2025
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Response: Hi Liz. Thank you for your feedback. We’re pleased to hear you found the session well-presented and that the trainer supported a positive learning environment. We appreciate your comment regarding the slide and handout alignment and will explore this further. We hope that by attending the course it will continue to support you within your role.