Showing 71–80 of 279 reviews (4 star)
The course was a great start to change how the behaviour is perceived in the healthcare settings, Jack and Ben gave a detailed breakdown of the course and helped us get engaged well. Thanks for all the effort and great course. I am going to encourage my colleagues to take the course.
Response: Hi Sibi. Thank you for your thoughtful feedback. We’re delighted to hear you found the course valuable in shaping perspectives on behaviour within healthcare settings. It’s great to know Jack and Ben made the session engaging and informative. We truly appreciate your recommendation and hope that attending the training will further support you within your role.
The whole content was very informative and the trainer (Jack) delivered it well so that everyone participate and understood.
well delivered training. No easy access to the venue , we needed to knock on the door loudly to catch attention from people on the corridor to open the door.
Response: Thank you for your feedback. We’re glad you found the training well delivered. We appreciate you raising the issue with venue access and will pass this on to your training manager, as the venues are outside of our control.
It has been useful to remind myself of why people get angry I think I can take some of the ideas into work - for example using a hook to distract Some of the ideas of take extra time don’t always work in A&E Not sure it can be used when there is 12 angry people asking the same thing however looking at why they are angry there maybe something I can do to begin to deescalate something Trainer Ben was engaging and I will be back for day 2
The course is effective to me because the contents of these class is very much practical ,evryday work we are facing these issues so much .this class give me a clear solution to deal with my issues.
Comprehensive course
Lively presentation of subject