Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,081 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 91–100 of 279 reviews (4 star)

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Very good. Revision rather than new learning but very important nonetheless. I will endeavour to always try to consider the arousal model in relation to patients and to always treat people as individuals. Whilst we all try to do this, sometimes we forget!

Macrina S · 30 Jul 2025
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Great course. Useful examples. Quite long with a lot of sitting but the interaction was great and kept us alert. A good basis and I am interested in the second level to bring it all together

Lara L · 30 Jul 2025
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Liam was fantastic and very engaging. However, training appeared to be more tailored to paediatric healthcare professionals and did not reflect the role of mental health nurses (which they practice most content already) in the trust. However this is a observation of the trust commissioning the training, not Liam’s delivery

Francesca C · 24 Jul 2025
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Response: Hello Francesca, Thank you for sharing your feedback, it’s great to hear that Liam’s delivery came across as engaging and effective. As a mental health nurse myself, I understand how much of the course content reflects practice that’s already embedded in our day-to-day work. The first day is designed to give a broad foundation around behavioural principles, applicable across settings, but I do appreciate your point about how it may have felt more aligned with paediatric contexts in this instance. Your observation about the commissioning is particularly useful, and we’ll certainly reflect that in future discussions to ensure content feels as relevant and tailored as possible for all participants. We’re always grateful for feedback that helps us improve, so thank you again for taking the time to share your thoughts.

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Very interactive and engaging session. The trainer is very good in what he is doing. Good attitude and communication skills.

Christy J · 18 Jul 2025
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The course was very helpful.

Wilfred R · 18 Jul 2025
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Engaging and lively, discussion encouraged. Did make me reflect on own responses to situations when I’m stressed.

Susan T · 14 Jul 2025
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Response: Hi Susan, thank you for taking the time to leave some lovely feedback. It's always great to reflect on our actions!

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Good and informative

Tomi A · 07 Jul 2025
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Lots to talk about and take in very informative

Marilyn B · 07 Jul 2025
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Useful information that will aid future practice. Well delivered

Sharon M · 19 Jun 2025
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Useful update

Shahid M · 19 Jun 2025
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