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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Courtney F, 05 Jan 2026

Fantastic course Lots of knowledge taken in Liam was very thorough, kind & funny throughout Will definitely use in practice going forward

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Ellie P, 05 Jan 2026

Liam was a really good trainer, explained everything very well. Made sure the day was interactive as was a lot of theory. The workbook included lots of good information I feel I can take in to practice.
Response : Hi Ellie. Thank you for your feedback. I’m glad to hear that you found Liam clear in his explanations and that the interactive approach supported the theory-based content. It’s also good to hear that the workbook information was useful for practice. We hope that attending the course will further support you in your role.

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Saeqa A, 05 Jan 2026

Liam very passionate, helped to learn all relevant to each area of work, interactive and group all helps the day. Thank you.

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Meera B, 05 Jan 2026

It was a good training session. It wan interactive and group training.

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Penny O, 05 Jan 2026

Very interesting... Kirstie made it fun and easy to understand .

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Merrideth C, 05 Jan 2026

The course was very informative. I particularly found the Arousal model useful in behavioural insights. The booklet was useful to fill in throughout the day.

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Helena R, 05 Jan 2026

Really good delivery of course. Engaging. Made me think more about behaviours and the reason why which I will have in mind.

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Rebecca B, 05 Jan 2026

Kirsty explained everything really clearly and I enjoyed her stories, which made the training engaging. The part that I will take away will be being less reactive. For example, a student kicking over a chair I will check in and ask if they're okay first to prevent escalation - as this is what I'd do for a colleague

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Dorota N, 05 Jan 2026

Very interactive, lots of examples from real life or case studies. Very approachable trainer.

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Lucy K, 05 Jan 2026

Kirsty was fantastic, she explained everything clearly and in an engaging way. I found it really helpful that trainers have had real world experience and can further explain ideas with anecdotes and examples. This was really helpful, especially when we asked about certain specifics. Thank you!

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