Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Very interactive and allowed good discussion between everyone on the course. Able to challenge different ideas - come away thinking of different perspectives and understanding ‘challenging’ behaviours and how to approach

Very good information provided today about Posivitive behaviour. I feel I am now able to put this into practice in work. Lots of good information provided and a good class

Informative, fun filled and interactive session

Engaging and informative session. Ben was able to use everyday examples to buttress his points.

It has been useful to remind myself of why people get angry I think I can take some of the ideas into work - for example using a hook to distract Some of the ideas of take extra time don’t always work in A&E Not sure it can be used when there is 12 angry people asking the same thing however looking at why they are angry there maybe something I can do to begin to deescalate something Trainer Ben was engaging and I will be back for day 2

Found it very interesting and helpful

Very engaging. Enjoyed the session. Made me think about my actions and others behaviours a lot more. Thanks Ben!

Really well taught, very interactive and informative. Feel like I have gained a lot of knowledge throughout the day.

Ben was brilliant. Kept the day interesting and not boring. Very informative with real life situations that could reflect with. Learnt lots of new ideas that can be tried out in practice.

Fantastic teaching skills, one of the funniest and informative sessions