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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Helene M, 27 Oct 2025

I have learnt some important points throughout the course. Which I will be able to put into practice in work.

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Sophie G, 27 Oct 2025

Really enjoyed the course and learnt a lot on Understanding Behaviour and Developing Proactive Support Strategie. Ben was very good and made the day fun while learning.

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Stacey H, 27 Oct 2025

I was initially anxious about the training today and how it was going to be as I didn’t know what to expect. I found the training really interesting and felt I got a lot more out of it than I thought I would. Ben made the course interesting and I enjoyed it

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Lorraine B, 27 Oct 2025

Very informative. Will definitely use the processes in and out of work. Ben is a great trainer, extremely knowledgeable and understanding to our needs too.

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Shahanas K, 17 Oct 2025

Good session

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Esther C, 17 Oct 2025

Jack the trainer was very professional and attentive as well as interactive. Very interesting training and educative. I enjoyed and enhance my knowledge. Well done Jack

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Lincy U, 17 Oct 2025

Very good and informative training session.

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Matylda K, 17 Oct 2025

A really enjoyable course actually, taught me new things and reinforced the need for paying attention. Jack was good teacher, clearly he payed attention to what he was preaching and acted in a way that made you want to listen to him. Good amount of breaks, Activities were well designed. A nice quate to include in the section about how your actions are perceived would be "you judge yourself based on your intentions but judge others based on their actions".
Response : Hi Matylda. Thank you for your detailed feedback. We’re delighted to hear you enjoyed the course and found it both engaging and thought-provoking. It’s great to know Jack’s approach helped reinforce key learning points, and we appreciate you sharing that insightful quote. We hope the training will continue to support you in your role.

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Yolanda M, 15 Oct 2025

I have learnt a lot of things I will take into practice. I am already using some of the materials taught but will actively work on where I lack. I found this course informative and something I am looking forward to

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Rose B, 15 Oct 2025

Very informative session. Made me think about how I have been interacting with my patients and colleagues and what I can do better to make the hospital experience better.

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