Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

The course was very informative and Ben the Trainor was well friendly, educated and engaging. He did a great job at building rapport with the room and used anecdotes and stories to keep the day interesting. I think the test at the end was easy because Ben did a great job at explaining everything.

Ben was friendly and concerning, helped me to understand daily challenges in a new way, I understand I can resolve challenges in a better and approachable way. This class helped me to be more friendly and understanding person

Found all aspects of the course very interesting and helpful learnt a lot and will come away with knowledge and experience also understanding thank you Ben

Enjoyed learned a lot happy to learn more

Ben and Jack were very engaging with everyone. It’s made me think more about what other people may be going through and not to judge their initial behaviours

Very good

It was an excellent and active class . Learned a lot about the positive communication and dr..escalation methods of challenging behaviour . Got a better understanding about the behavior of concern is a way Of communication or seeking help. I am pleased to apply these in my daily patient care practices. Thank you

The course made me realised the importance of PBS in the care of my patients. Ben and Jack are excellent presenter and very knowledgeable about topics and made the session interactive and fun

Excellent training sessions by the trainers,really effective and organised content also within the time frame

This course made me to have a positive attitude towards my patients