Brilliant course, it was great to have examples of what Ben was explaining to see how to use the skills in practice. Ben was very open and engaging and challenged us to think differently about certain things. Lots to take away and hopefully can sign up to level 2.

Response : Hi Lisa. Thank you for your feedback. I’m glad to hear that you found the course engaging and that the examples supported understanding of how to apply the skills in practice. It’s also good to hear that Ben’s open approach encouraged reflection. We hope the session provides ongoing support for your role.

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Emily B, 21 Jan 2026

I really enjoyed Ben’s way of teaching, it really ensured that the whole class engaged and made training bearable. I managed to takeaway a great lot of information and retained it due to the engagement aspect proven by the quiz at the end. Thanks Ben.

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Alison H, 21 Jan 2026

It was interesting and useful. Made me think about my practice and will use in the future.

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Alice L, 21 Jan 2026

Very informative, I know feel more confident when dealing with challenging behaviour and feel I have a better understanding of why people may behave in that manner. Overall Ben provided an excellent training session which I can put into practice during my home and working day.

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Luca B, 21 Jan 2026

It has been an amazing opportunity to learn new things and to get confident with new techniques.

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Julia R, 21 Jan 2026

Genuinely brilliant course. Ben was engaging and interactive, ensuring we understood the material. I learnt a lot that I will use both at work and at home. We had a giggle too which always makes training more memorable. Thank you. Looking forward to level two

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