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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Lorraine A, 26 Jan 2026

Really good course. I've been a nurse for a long time and find it made me look at certain situations differently. Its very relatable and useful to work. Group discussion was a bit big to work well. Trainer was great - knowledgeable, enthusiastic, friendly, warm and professional.

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Sarah M, 26 Jan 2026

I was very dubious about the course but have thoroughly enjoyed it. Not only will it benefit me at work to understand behaviours and coping strategies with patients but especially at home with my own child with ADHD/autistic child. It has made me reflect on some of my practice at work and my own character for areas of development. Ben was brilliant - kept us engaged all day - definitely born to teach.

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Amy C, 26 Jan 2026

I found the course good and interesting. The theories were interesting and some content I hadn’t heard before. Ben was engaging and passionate about what he teaches. Liam also lovely.

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Rachel W, 26 Jan 2026

Good level of interaction, I appreciated that there were not too many ice breakers as I don’t find these helpful with learning at all. The content was detailed and relevant to my role. It has caused me to reflect on my own behaviours and I hope I will change these going forward to allow me to be a more positive practitioner.
Response : Hi Rachel. Thank you for your feedback. I’m glad to hear that you found the level of interaction appropriate and the content detailed and relevant to your role. It’s great to know the session encouraged reflection and supported your development as a practitioner.

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Eleanor H, 23 Jan 2026

Jamie was an excellent teacher, he really catered to all learning styles and he kept me very engaged. The session made me feel like my feelings were shared with many nurses and are valid. A brilliant session, thank you.
Response : Hi Eleanor. Thank you for your feedback. I’m glad to hear that you found Jamie an excellent trainer and that the session was engaging and considerate of different learning styles. It’s great to know the session supported your reflections and validated your experiences.

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edna b, 23 Jan 2026

Ben was very interactive and informative. Good training session

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Emily S, 23 Jan 2026

Some of the content felt ever so slightly repetitive but actually the course didn't feel impacted by it.

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Jai J, 23 Jan 2026

The session was really informative. Helped me think of my patient's behavior in a different perspective. I hope I can put it into practice in my everyday life and see the difference. Thank you
Response : Hi Jai. Thank you for your feedback. I’m glad to hear that you found the session informative and that it encouraged a different perspective on individual behaviour. It’s great to know you’re looking forward to applying the learning in everyday practice.

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Dorota O, 23 Jan 2026

I learn a lot how to deal with different behaviour.

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Basirat H, 23 Jan 2026

Course was very engaging. I now have different approaches to use to de-escalate patients when they’re starting to show cues.

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