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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Hannah W, 09 Mar 2026

Ben ensured the course was engaging. Showing us examples on how to use this within our practice. I believe this will help me within my area to manage behaviours and attitudes.

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Lisa L, 09 Mar 2026

I thought Ben the trainer had a good aura around him, was warm and inviting and delivered the course well. I found it interesting and informative.
Response : Thank you, Lisa. We appreciate your feedback and are pleased to hear you found the session interesting and informative, and that Ben’s delivery created a welcoming learning environment.

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Russell L, 09 Mar 2026

The overall content of the course has been very interesting and given me a better understanding on how to support someone using positive bahaviour support.

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Deborah C, 09 Mar 2026

Very informative tutor funny and kept the group engaged all day really enjoyed the course

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Blandine A, 09 Mar 2026

The trainer knew the materials Very good delivery of the course Good interactions

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Jinna B, 06 Mar 2026

Jamie is outstanding...keep up the good work..

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Clare K, 06 Mar 2026

Jamie has been fantastic, has been really good with keeping the participants interacting.

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Roxanne K, 06 Mar 2026

Jamie was an excellent trainer. Really engaging with the content and kept it fun and entertaining throughout a long day. One of the best trainers I’ve had
Response : Thank you, Roxanne. We appreciate your feedback and are pleased to hear Jamie’s engaging delivery supported a positive and enjoyable learning experience throughout the day.

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Mary M, 06 Mar 2026

I found the course has really helped me with understanding a bit more about how to use the techniques that will help deescalate a situation in work Thanks again

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Alix S, 06 Mar 2026

I had an overall understanding of the topic prior to attending this course but none the less I learnt new things about the theory behind PBS and strategies in management of patients presenting with behaviours of concern. It made me reflect on my practice to date, and how I might improve on it in the future. The trainer (Jack) was extremely knowledgeable and made the full day of training interesting and interactive. The time passed quickly as the training was administered in an informal and entertaining way. The booklet is well presented and easy to read. It will remain a good reference point.
Response : Thank you, Alix. We appreciate your feedback and are pleased to hear the course added to your existing understanding of PBS and encouraged reflection on practice. It’s great to know Jack’s delivery made the session engaging and that the booklet will be a useful reference moving forward.

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