Conflict Management and De-Escalation Skills Reviews

Really enjoyed and picked up lots of tips

Lovely hotel and room. Lunch was lovely.

Great course

Really good course.

I would highly recommend Thom for future courses.

Great day and enjoyable. Will certainly remember a lot of the course content

Brilliant

Great course,

I felt the course was very much geared towards a face to face enforcement role. Not all confrontations are face to face so an extra stem could have been added where observations couldn't be met. I hate leaving on a negative note as i really did enjoy the course. Many thanks

found the course very information and I think will help me better handle any future conflict situations