Search Results (We have found 38 results that match your search)
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- Managing Excellent Customer Service, run by Cosensa Learning and Development
- The most successful organisations recognise that merely satisfying customers is never enough. True customer loyalty can only be derived through exceptional customer service that really impacts on the customer experience.
- Duration:
- 2 Days
- Locations:
- Aberdeen, Belfast, Birmingham, Cumbria, Edinburgh, Glasgow, Inverness, Leeds, Liverpool, London, Manchester, Newcastle Upon Tyne, Stirling
- Customer Service Excellence, run by Maguire Training
- The Customer Service Excellence Training Course is for anyone in a role interacting with the customer, whether it is face to face or over the telephone.. Delegates will learn how to provide outstanding customer service.
- Duration:
- 1 Day
- Locations:
- Bristol, Mansfield, N/A, United Kingdom, Uxbridge
- Understanding the FCA’s Resilience Driver, run by Helen Pettifer Training Ltd
- The Financial Conduct Authority acknowledge Resilience as a driver of vulnerability. Their definition of resilience in this context is a low ability to withstand financial and/or emotional shocks. However, resilience is so much more than this..
- Duration:
- 3 Hours
- Locations:
- Aylesbury
- Disciplinary & Grievance, run by TSW Training
- Locations:
- ., Bridgend, Cardiff, Carmarthen, Newport, Pontyclun, Worcester , Ystrad Mynach
- Managing Conflict, run by TSW Training
- Locations:
- ., Bridgend, Cardiff, Carmarthen, Newport, Pontyclun, Worcester , Ystrad Mynach
- Written Communication, run by TSW Training
- Locations:
- ., Bridgend, Cardiff, Carmarthen, Newport, Pontyclun, Worcester , Ystrad Mynach
- Trauma Informed Responses, run by Helen Pettifer Training Ltd
- To provide you with practical knowledge and skills that you can apply in your professional roles to create supportive and empowering environments. Throughout the session, we'll cover the fundamental principles of being trauma-informed ,
- Duration:
- 4.5 Hours
- Locations:
- Aylesbury
- Customer Service Excellence, run by DRBi Ltd
- DRBi Ltd provide a 1-day customer service course that can really take your service to the next level. Put together and refined over 20 years, this course includes all the top tips from the top companies with proven results.
- Duration:
- 1 Day
- Locations:
- Barnsley , Birmingham, Brighton, Canterbury, Chatham, Ford, Hailsham, London, Newport, Portsmouth, Southampton, Tonbridge