Sort by:

Trauma Informed Responses Reviews

Madiha B, 03 Feb 2025

I really enjoyed and learnt from the course. Helen was really knowledgeable, her delivery and pace of the course was perfect. We had ample time to share experiences as well as feeling like it was a safe space to do so. The resources shared were most useful, and I have noted several tips that I will be incorporating when dealing with vulnerable customers in the future. Thank you so much!
Response : Thank you for your positive and detailed feedback, Madiha. I am so pleased the course has given you some useful tips to use in your future customer conversations.

1 person found this review helpful. Did you?   Yes   No

[ Inappropriate review ]

Hannah S, 31 Jan 2025

Helen presented a well-rounded training session that was both engaging and insightful.
Response : Hannah, thank you for your positive feedback. I am so glad you found the training engaging and insightful.

1 person found this review helpful. Did you?   Yes   No

[ Inappropriate review ]

Jess B, 31 Jan 2025

I found the training very useful. Helen was very knowledgeable and understanding. She took time to answer any questions to ensure that everyone understood.
Response : Thank you for your positive feedback Jess, I am so pleased you found the training useful.

1 person found this review helpful. Did you?   Yes   No

[ Inappropriate review ]

Sheldon P, 06 Sep 2024

Fantastic thought-provoking course tailored to the need of our organisation and the work we undertake. Having attended a few courses on similar topics before, this course delivered by Helen and Jasbinder superseded all my expectations. It was clear to see from the outset that both trainers are truly passionate about the topics covered, which further added to the overall enjoyment of the course. I found the course very engaging and will most definitely recommend the course to other colleagues and connections who are interested in learning more about the topics of trauma and vulnerabilities. Thank you to both Helen and Jasbinder for delivering this course and I wish you both all the greatest success in the future. The work you do and the hearts you touch are undoubtedly changing the lives of so many people.
Response : Sheldon, Thank you for your positive, detailed feedback and your kind comments - they really are appreciated. We are so pleased you enjoyed the course and thank you for the recommendation.

Helpful review?   Yes   No

[ Inappropriate review ]

Katherine M, 05 Sep 2024

This training session was absolutely brilliant. Jasbinder and Helen were excellent trainers and the session was really informative. I thought the fidget gadgets on the tables were a great idea and we all made the most of them. The session was a safe space to share our thoughts and experiences.
Response : Thank you for your kind comments and positive feedback, Katherine. We are so glad you enjoyed the training and the fidget toys!

Helpful review?   Yes   No

[ Inappropriate review ]

Olivia D, 05 Sep 2024

I really enjoyed the course and found Helen and Jasbinder to be very informative, engaging and approachable. Helen and Jasbinder created a safe and warming atmosphere to discuss amongst colleagues and I now feel a lot more comfortable dealing with vulnerable customer conversations since taking part in the course. Thank you so much.
Response : Olivia, thank you for taking the time to leave such positive and detailed feedback. We are so pleased you now feel more comfortable having these conversations.

Helpful review?   Yes   No

[ Inappropriate review ]