Showing 1–10 of 35 reviews
I really enjoyed the course, it was nice to talk about feelings without judgement. The course was laid back but also very engaging. The time flew by
Response: Ben, thank you for your positive feedback. It's great to hear that you enjoyed the training and I agree, it felt like time went very quickly.
Absolutely fabulous training. Helen is a captivating speaker who also has such a special way of getting everyone engaged and sharing their perspectives. This sharing added even more depth and relevance to the session, as it felt like we were all given space to process our experiences within the scope of wellbeing and resilience. On top of all of this, she prepared so much for the training. The workbooks were a thoughtful touch that had fascinating subject material. Each point was delivered in inclusive and accessible language, leaving the lessons learn to feel quite simple and achievable at the end of the training. It is beyond a doubt she is passionate about wellbeing, and it left us all buzzing with energy and motivation at the end of the training.
Response: Alice, thank you so much for your detailed, positive feedback and kind words. I really appreciate it. I'm so glad the training left you buzzing and I hope that the tools shared will help you in the future.
Really great and helpful course. Leant alot
Response: Thank you for your positive feedback Tenesha, I am so pleased you found the course helpful and took a lot away from it.
Very informative, made me look at my own levels of resilience and how to look after myself.
Response: Jenny, thank you for your positive feedback. It's great to hear that the training has made you look at how you look after yourself.
Helen was engaging and I really enjoyed the course. I realised I’m not as resilient as I initially thought but feel more prepared to spot the signs and deal with situations when they arise.
Response: Thank you for your positive feedback Janine. I am so glad that the course has helped to highlight areas where you can prioritise self care when you need to.
The content was really informative and eye opening. You think you are resilient until you take this course. Thoroughly enjoyable with a bit of everything even a craft session 😊
Response: Thank you for your positive feedback, Deborah. It's great to hear that you enjoyed the course, the crafting and found the content informative. I hope you took some helpful tools away with you.
Excellent course with lots of useful strategies. Great delivery in a safe and confidential forum. Would highly recommend. Helen has a warm delivery style which instantly puts you at ease.
Response: Thank you for your positive feedback and kind words, Linda. That's much appreciated. I'm so glad you enjoyed the course and hope the strategies prove useful in the future.
The Customer Vulnerability team recently took part in resilience training delivered by the fantastic Helen Pettifer. The session was both engaging and insightful, helping us understand why resilience is so important when handling challenging and emotionally demanding calls. Helen shared plenty of practical techniques to help us spot stress, manage our emotions, and stay calm and professional under pressure. One of the highlights was creating our very own resilience boxes — which was great fun and gave everyone a chance to reflect on what helps them recharge and stay positive. The training showed how building resilience boosts wellbeing, confidence, and performance in a fast-paced environment. The skills and strategies we learned aren’t just useful at work; they can also be used in everyday life to manage stress, keep a healthy balance, and respond more positively to life’s challenges. Helen was an amazing trainer who created a relaxed, supportive atmosphere and delivered the session with warmth, empathy, and enthusiasm.
I absolutely enjoyed the training, learnt a lot from the trainer and the colleagues. Thank you so much Helen for making it so interesting and interactive.
Response: Boni, thank you for your positive feedback and kind comments. I am so pleased you found the course interesting and you enjoyed the interactive elements.
Great course
Response: Thank you for your positive feedback Chris, its much appreciated.