Showing 51–60 of 15,431 reviews
The course was really interesting and I hope I can start using some of this for my discussions with clients for arrears agreements/disputes.
I've been on similar course through my career and am familiar with some of the point for example, letting them rant to run out of steam and lowering my tome but there was a lot of new material that I will try to to incorporate into my interactions
I really enjoyed the content of this course and it kept my attention all the way through.
Excellent course. How to make situations easier to manage rather than making the situation worse. Excellent trainer.
The training is really knowledgeable and useful in professional life.Especially the trainer is very friendly ,approachable and followed two way communication approach in the training process which made it more effective.
As i mentioned above along with i came to know about the legal aspect .
The training is enriched and brought perspectives that compliments my job because my record keeping as a nurse is required by many other professionals beyond the medics and I should pay attention when documenting.
Good overview of the elements that make a case and how the legal system has not changed much is many years but added other codes of practice for other bodies to enable enforcement