Bond Solon Reviews

The session is brilliant and covers allot of different aspects of dealing with difficult people however the trainer has explained everything very well and used his own personal examples which has made it very easy to understand.

The trainer was amazing - very interactive and engaging

The course strengthened my understanding of how important it is to listen carefully and treat people with kindness, even when the situation is difficult. In our line of work, we often meet people who are under pressure, upset, or facing complex challenges. The training helped me see that staying calm, patient, and respectful can make a real difference. The Solon Bond training built on this even further. It gave me practical tools to manage challenging conversations, including recognising key signs, using the right skills at the right time, and understanding how to de‑escalate situations before they become more serious. It also helped me learn how to get the person on the other side to work with you, not against you. Overall, the course expanded not just my knowledge, but my confidence in handling difficult interactions in a professional and compassionate way.

Richard is extremely knowledgable and excellent at explaining all the key principles about witness reports. I really learned a lot today and he has given me confidence going into my final assignment

Enjoyable course.

A very enjoyable day! I was not looking forward to this course especially knowing that I was going to be cross examined. Nick was professional, knowledgeable and very helpful making the course relaxed and enjoyable. Thank you

Great informative trainer! Very knowledgeable and I have learnt a lot regarding CHC. Thank you Max!

great day, enjoyable course, thank you

I am very pleased with what the course taught me today and will take this in to my day to day.

fantastic and very knowledgeable trainer, the course was extremely interesting