Claire K, 04 Jul 2025
Thoroughly enjoyed the course. The instructor was full of knowledge and many interesting stories. Very relatable to our role as a csi. Definitely reduced the anxiety and stress about attending court in the future.
John L, 04 Jul 2025
An excellent and essential course for CSI practitioners.
Jat R, 04 Jul 2025
Was very interesting training loved all the true court cases experiences stories Giving some thoughts of what to do or not to do
Shane M, 03 Jul 2025
Excellent training, tailored to the Committee's needs and delivered professionally!
Fiona H, 03 Jul 2025
Jim Sullivan is an excellent trainer and tailored the course to all candidates. He was knowledgeable and presented the course material in excellent fashion. Highly recommended and i look forward to any future courses with him. Excellent trainer.
Amy H, 03 Jul 2025
Really interesting course content and good delivery
Thomas M, 03 Jul 2025
It was a great day very informative and a different angle of using the questions in a different manner which will make it more efficient way for both HMRC and the Taxpayer
Debra J, 03 Jul 2025
I really enjoyed the course. It has given me lots of food for thought on how to negotiate with customers.
James B, 03 Jul 2025
Really loved this workshop, very interesting, touched on alot of things, everyone will find a few things that will stand out to them more and apply to them directly. One thing for me is how Trust kills Fear, and I hope to apply that to my personal life.
Jason M, 03 Jul 2025
course was informative and opened up the conversations about topics I hadn't heard about like TA and BATNA, would've also liked to see more cases applying what we'd learnt to scenarios where we've identified customers who meet characteristics we'd discussed and what how that affects negotiations