ABSTRACT Reviews

Really enjoyed - good content good challenge

I think both John and Charlotte are excellent, they are engaging and make the sessions interactive.

Right mix of contribution by facilitators and participants and really enjoying the programme so far.

Really helpful scene setting and intro. Important to have the CEX video. Good amount of slides with visuals rather than too many words to distract from listening Could give a bit more time to the 10 questions and scoring activity - ran out of time on that. It's Friday and brain a bit slow. Thank you

I would have liked the opportunity for more cross group discussion on some of the questions but overall it was an interesting session. There were examples given that I had not really given any thought to before so it made me give consideration to them. There were also some difficult questions to thnk about in terms of finding a solutions to the way in which to deal with them effectively e.g. encouraging staff to be aware of the potential impact of the language and words they may use.

good mix of thought provoking material and examples used in the session. lots of engagement with colleagues and examples of what is happening in the business right now

Good mix of presenting and group participation. Could do with a little longer for the break outs. 3 hours could have been a better length overall with a 15min break

Really interesting content and well delivered although Friday afternoon is a difficult time to keep focused! . Some of the break out sessions took a while to get the conversation going so could have done with a bit longer. It would have been useful to know in advance that additional work required inbetween sessions so we could plan time for this.

The material is informative and helpful and addresses challenging concepts.

Lou and Clay are a great pairing, they provide a good counterpoint to each other, Lou exudes energy and enthusiasm and Clay is measured and thoughtful. A challenging course, but that of course is the purpose of it; it's thought provoking.