ABSTRACT Reviews

Course was good but think some of the benefits /messages and ability to discuss in groups was reduced in the virtual environment. Would recommend a face to face training.

Good second day. I believe the first day had a lot of basic and less practical elements for the desk heads and this can be done in a one day comprehensive program Interaction with senior management was very good

Good content. Can be made more engaging

I think the target audience is more of individual performer or entry level management. Light touch on many topics is not very effective for myself.

Enjoyable, probably more so for people at the start of their career but some good learning in there for introverts and people who haven’t thought about strategic relationships.

Breakout sessions sometimes difficult to think of a scenario on the spot - eg conflict-would’ve been good to think of beforehand -or use some case studies. The team discussions are good. Also would be good to share more of the slides -a personal note book at the start of all tge modules with some of the key slides and space to write notes would be a great keepsake and reminder for everyone. I have various pieces of paper dotted about.

Defining a manager took a longer time than felt necessary.

Haven’t taken any learnings from this module yet. Although has helped me spend time to consider approach for setting goals with a team member. Good talking to others and getting other opinions.

Good course and delivered well however the contents was basic for my skills. I know the grow model and use it well so maybe the next level of coaching would have added more value.

I'm afraid I didn't really take much away from the course but maybe some of the reading material mentioned by Charlotte would make a difference for me to help me study more how I respond/react.