ABSTRACT Reviews

This is a valuable module for someone that is new to the manager role. Since I have been in several different manager roles for years, this module was not adding value for me personally. As the facilitators themselves and the content in general are good, this purely relates to the applicability to me personally.

some concepts I will take away such as MEGRA to constantly assess and prioritise clients / ensuring I enhance my personal brand by letting my personality come through during work/client interactions. Other concepts I did not find powerful or engaging enough from a Sales coaching perspective.

There was some really good stuff in here, but there was also quite a bit of stuff that didn't feel relevant to the course topic, e.g. negotiation, and the pace was quite slow. It felt like it could have been a 2.5 hour course not 5 hours.

The course touched on clashes of values , ideas, etc. Would have been good to explore this further.

I found that today's module packed a lot in - and I thought some important issues were truncated esp the question of how conflict about/between cultural values/symbols/worldviews is resolved. In terms of practical application I found the section on effective collaboration useful and stimulating.

A valuable course but would be great to have some more materials before (and after) courses to enable learning

Some elements really good - and thought provoking. Others were less insightful but that's the way with most courses n- some things resonate more than others. I felt that the first two modules were the most powerful for me and made me think about how I approach things and the impact that could have. Also the importance of calling out some behaviours - but in mindful ways. Has definately had an impact on my leadership style.

Content has been useful to show the gaps in my knowledge and experience. It's helped show things I should start doing or could be better at. This training has not helped fill my knowledge and experience gaps or equip me with the approaches, plays, techniques and styles I need to improve. The training used breakout sessions with questions to prompt discussions. Some useful ideas and approaches are generated through discussion with colleagues but they're predominantly spontaneous ideas. To make this training better I suggest supplementing the explanation of why this change matters with taught sessions on how to achieve the change. One last thing - I've filled this form in at the end of session 1 and 2 but haven't noticed a change in content or approach. The feedback hasn't even been acknowledged, for example with the session starting with a 'from last session's feedback you said x so we did y'. The lack of acknowledgement makes me think it's not being read.

thank you it has been thought provoking

The pace, content and facilitation is good.