ACI Learning Reviews

I really enjoyed learning A+ 1102 from Instructors Angel and Joseph. They both made the material easy to understand by thoroughly explaining the course content, sharing their personal experiences within the industry, and providing supplemental resources and exam-taking tips.

The ITIL 4 Foundations course was a great learning experience. It was well-organized, easy to follow, and provided all the tools needed to succeed. The practice quizzes and review materials were especially helpful, and the course made understanding IT service management both simple and engaging. I feel confident and well-prepared thanks to how well the course was designed.

Overall, had a really good experience and appreciate the access to industry professionals.

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Loved the whole process just wish i had more time before learning a new subject.

honestly, all these monotone voices blend together and make you lose concentration. going over stuff we already know in detail. we need Tyler Harris back. i learned a lot from him and he was more interested in us becoming successful in this career field. The rest of the teachers tell us we will learn it on the job, but how do we get the job if we don't have the information. I get that Nicolas is still getting the hang of it but he has a monotone voice and sounds like he doesn't want to even be here. Tyler Harris was ecstatic everyday he had the knowledge to back up him being an instructor. Patrick is getting a little too old to teach. you need younger and intelligent instructors who don't just sit down and talk and are lazy.

In summary, I would not recommend this course to individuals seeking to gain practical experience and utilise it for job opportunities. The limited hands-on learning opportunities and the primary focus on an open-notes internal test suggest that the institution may be inflating its pass rates, potentially creating a false sense of accomplishment for marketing purposes. I strongly recommend a comprehensive revision of the in-person teaching style and methodology.

The class is 2 weeks long, but if we would have done more hands on labs and could have broke down material more. Everyone is not on the same level in the class. So its easier to teach it to lowest level and the more seasoned people in the class can help everyone else learn as well.

The instructor didn't teach the slides. Therefore, the ones that he felt were important he would discuss but the others he would skip through. This possibly is fine for someone who is fully immersed in the coding/scripting world but everyone else (which seems to be 75%+ of the class), not enough time was provided on any topic. The instructor appears to be knowledgeable on the subject matter.

Overall, Career Prep was really helpful and well organized. It gave me a solid foundation for starting a career in IT by mixing technical basics with important career skills like resume building and interview prep. The instructor was engaging and shared practical advice that made everything easy to understand and relevant to real life.