ACI Learning Reviews

I appreciate the current structure of the class because it allows me to review and study the homework or lab materials at my own pace, even if I don’t complete everything right away.

It would help if we have a longer break in between classes so that it gives us time to take the CompTIA exam. Because the information is fresh in our minds, the knowledge retention rate is higher and it would be a better transition to complete the exam before we move on to the next subject, especially since the next class we will be acquiring new information and concepts and risk losing the information we have just learned. A longer break also helps us digest the information fully,

Really need to think about testing out as it does nothing if students don't get the certs. Need better coffee and machine.

Great work. Loved the course

These classes have been great, and all the instructors are absolutely awesome.

I really enjoy the IT Pro Video's it provided extra support to layer the information.

Good course

All the Staff here were wonderful and Very invested in not only my education but every student as well. Will be referring colleuges and friends to ACI Learning in the future. Ms. Terrajh was a wonderful help with every offline issue and a advocate of the students. 5 stars review.

If possible, it would be very helpful for instructors to walk students through each lab step by step, completing one lab per day. The labs can be a bit frustrating at times, and this approach would make the learning experience more manageable and supportive.

I recommend removing the Net+ course (because it is uncommon/unlikely that an entry level technician will be accessing/modifying the network, and it is unlikely someone without IT experience will be inclined to networking right off the bat) and replace it with a 2 week course on basic computer use (like what's tested in the Foundation+ certification) at the beginning, including research, listening skills, critical thinking, troubleshooting logic, and basic Windows and Google user skills and an AI primer. Then I would add job week at the end of the program. As someone who's worked in IT as a technician, as a high-volume remote customer service agent, as a manager who did hiring and training, this is how I would prepare someone I'd want to hire. And as a freelance process consultant, this is my recommendation.