ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Showing 81–90 of 467 reviews (4 star)

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Most questions on the short quizzes and assessments did not match with the sample papers, exercises, and take the challenge exams. The questions on the short quizzes and assessments were totally different from the ones i've seen on the sample papers and take the challenge which made me unfamiliar with the questions on the actual test.

Lacrise T · 16 Sep 2022
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Course is informative and quite useful. But oftentimes reduntant.

Johnnie V · 03 Sep 2022
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Very please with this course but I do think it should be 1 week longer

Christopher B · 03 Sep 2022
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none

Daniel T · 02 Sep 2022
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Overall it has given me an understanding of ITIL as a whole that I can use in my future IT career.

Richard C · 02 Sep 2022
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Enjoyed the class and instructor!

Robert L · 02 Sep 2022
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Good course.

Rafael G · 02 Sep 2022
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OUTSTANDING COURSE!!!!!!!!!!!!!!

Theodore R · 06 Aug 2022
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very interesting.

Alfonso R · 06 Aug 2022
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very good course overall

Josh B · 30 Jul 2022
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