ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Showing 71–80 of 467 reviews (4 star)

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The ITIL 4 course is very dry; there's a lot of information to cover in two weeks. Dave, our instructor does a fantastic job of being a subject matter expert and breaking it all down to make it easy to understand. The amount of effort that Dave is putting in to make videos and supplementary material is astonishing. Overall, very honored and happy to have Dave as my instructor for this course.

Deyber A · 28 Oct 2022
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Please take into consideration that Mr. Dave Gast has a great wealth of knowledge that would benefit the future of IT and AXELOS. Listen to the person (DAVE) who has boots on the ground and the experience as well as knowledge to go with it.

Alishia T · 28 Oct 2022
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for ITIL4 Foundations 2 weeks in no where enough time for an older brain such as mine

Danny O · 28 Oct 2022
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First step....on to round two.

Darrin F · 15 Oct 2022
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n/a

maya M · 14 Oct 2022
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with no IT experience this has opened my eyes to what the future of IT.

Matthew P · 08 Oct 2022
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Wish the real instructor was with us.

Zahib C · 30 Sep 2022
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I will recommend to family and friends.

Robert C · 30 Sep 2022
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I can't deny I have learned a lot from this training course. I believe it would benefit anyone who decided to learn about it and want to acquire the knowledge ITIL foundation v4 has to offer. The course can help with the continuity of career growth as well.

Carlos L · 25 Sep 2022
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The teacher was great, i had no problems, however the course focuses on the definitions contrary to learning understanding so when you get a question that's like "Which of the following is a reason an organization might want to adopt ITIL best practices?" it doesn't make sense, also 6 days of education is a incredibly short time spam for a beginner like myself. and certain questions on tests are too work specific as someone who has various mental disabilities to becomes to specific to keep track

Taylor Q · 24 Sep 2022
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