ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 711–720 of 2,439 reviews (5 star)

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Jon woods and david cawthorn were great

Robert M · 04 Jun 2022
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great class

victoria k · 04 Jun 2022
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Rich, our ITIL Foundations Instructor, held a phenomenal course that allowed us to learn ITIL in the most proficient way. I am very grateful to have learned from him and appreciated the personal experiences shared that allowed us, students, to see everything from a different perspective.

Matthew V · 28 May 2022
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I really enjoy the class. I would highly recommend this class for anyone pursuing a career in IT.

William G · 27 May 2022
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Excellent course. ITIL 4 Foundation has completely opened my eyes in the idea that IT is not just computers and the geek squad - it directly affects the success of a business and it's people. We're not just there to click a mouse and type up TPS reports, we're there also to propel the business forward and to be a valuable asset in it's operation.

Branden V · 27 May 2022
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i was not able to take end course exam it was in progress but locked i was ready to take the test and move on to next course but was stopped in my tracks this was very upsetting especially the fact that I took the test three and failed by one point whi which was the last result. That's why I had to reset the class, but the first two times. Glitched. And I had to retake him again. I'm pretty sure I passed, but with this glitch. Again, very upsetting and irritating. There is a very high possibility I passed but had to reset. This class because. Of errors on your end. And I'm still having them. I would really love for someone to please reach out to me if they can so I can discuss this in a little further. If need be.

Jacqueline T · 16 May 2022
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great

Noel L · 14 May 2022
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Very impressed with the class and gave a broader look into IT as a business.

Steven S · 14 May 2022
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good online class and instructor

sung H · 14 May 2022
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great course

Kenneth B · 14 May 2022
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