ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 721–730 of 2,439 reviews (5 star)

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Best Instructor for ITIL4.

Michael G · 14 May 2022
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I am so unbelievably pleased and completely confident that I will achieve the CUSS certifications!

RAQUEL V · 14 May 2022
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Just excited to be a part of this class.

Quintin C · 14 May 2022
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Really enjoyed the class and that Chris was a very helpful and would recommend him if you're taking a course like ITIL course.

Deza L · 13 May 2022
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I know I gave it a 5/5 in all areas, but I really did enjoy the class. However, I kind of wish it was more self-paced. As in, if I wanted to work ahead of my peers, then I would be able to. Sometimes, I just sit in class waiting for the timer to go down. Just an idea, but maybe a competency-based exam so you can skip certain lessons? But I really enjoyed how Sunday would slowdown to repeat certain sections. He would give us keywords to connect to so that we could better understand the materials. It's tough to give a full review without actually taking the ITIL cert from PeopleCert yet. I feel like, after I take the exam, I can truly see if the materials covered in this course really prepared me for the exam.

Aung K · 07 May 2022
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Learned alot of helpful information.

Stacy B · 07 May 2022
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It was really difficult and I felt like a lot was being thrown at me but I hope I understand enough to pass the test.

Beckett N · 07 May 2022
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the course, i felt was pretty standard, the part that really made it shine was the teaching methods of our primary instructor.

joseph n · 29 Apr 2022
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yes

Dalton W · 29 Apr 2022
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My experience with this course was overall a great experience. My one complaint, as mentioned earlier, was the wording in quite a few of the questions within the End-Course Assessment. While the questions should present themselves in a way to think back on learned concepts and practices, the student should also be able to comprehend what is being asked, and be able to focus on what the answer could be. Somewhat simpler wording would suffice.

Leon M · 23 Apr 2022
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