ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Showing 701–710 of 2,439 reviews (5 star)

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Great course. Highly recommended

Nana F · 18 Jun 2022
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You can only be so engaged when you're on zoom for 4 hours, but overall it was better than expected. I understand if people have stuff going on in the background, but liked when people had their cameras on so I could see I wasn't the only one engaged and would have liked the instructor to have his camera on all the time. I think he had a technical issue that it was going in and out.

Linda J · 18 Jun 2022
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Great course, with an excellent teacher

Julio a · 17 Jun 2022
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Good program to start an IT career with although there was so much information to cover.

Kingsley E · 17 Jun 2022
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thankyou for instructors and aci institute.

elleni a · 11 Jun 2022
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It's an intense course but the instructor helped me learn it well

Marco M · 11 Jun 2022
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Amazing professionalism and real world experience displayed!

Jordan M · 10 Jun 2022
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n/a

Cristina M · 10 Jun 2022
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Please review some of the questions on the final exam to ensure that they are relevant and worded in a way that is applicable to the material provided.

Shawna A · 10 Jun 2022
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Mr. Shuja was awesome! The delivery of the ITIL instruction of was flawless. He is the main reason I understood and passed ITIL. The way he explained everything and answered our questions made it beneficial for my learning. I would definitely recommend him for future course instruction.

Roxy N · 09 Jun 2022
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