Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.
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Showing 431–440 of 2,996 reviews
Great learning environment, and great presentation.
I had an awesome experience in the ITIL4 Foundation course. I learned plenty of stuff.
Great instructor so genuine and understanding!
Great course, I really enjoyed the stories associated with the class that made the concepts stick in my mind.
Really great Instructor. Extremely knowledgeable and an asset to ACI.