ITIL 4® Foundation (PITG) Reviews

Need better mics, built in laptop mics are NOT good enough.

Overall, I feel like the course isn't necessary. At this beginning stage, it doesn't seem relevant to an IT career when it is stated several times throughout the 40 hours that ITIL is a business practice. Almost all of the content is fairly common sense, the level of difficulty is introduced by the specific terminologies and definitions. I can see and understand the different practices and terms in my current career, but I don't feel like I learned much of anything other than that a certain practice I have been doing actually has a word to go with it.

We didn't use labs but the practice assessments were great.

Great course for me as a beginner to IT!

Great course and instructor! I loved the material. The only thing I would change is some of the arrangements of the slides. We jumped around a lot with the slides, but it was necessary to obtain the information in a way that made sense.

PRAYING THAT THE TEST is close to what I've learned so far I hope to pass the ITIL 4 EXAM

Really enjoyed this course

Good course, I feel confident in passing the cert next week.

Good pace and fairly straightforward with only slight hiccups in course materials and notes.

A++ to the instructor and his teaching techniques. Make Course corrections on wording and flow.