ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 441–450 of 2,996 reviews

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Great course.

Reynaldo S · 10 Feb 2023
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Keep doing what your are doing Instructor!

mckeely b · 10 Feb 2023
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great course!. I do believe that the actual course certification exam should be open book, because in a real environment, people read policies, conduct research before giving an answer. Closed book exams don't give a person an understanding of the knowledge they learned, it only tells them to remember a key word to get the right answer. Open books allows them to research, understand and apply it.

eurika a · 10 Feb 2023
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I'm excited for my future knowing that my learning is in good hands with ACI Learning.

Lisa W · 10 Feb 2023
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I didn't know about this course upon beginning. But now I feel more confident in what I learned and how to apply it. I'm glad this is part of the curriculum. This will definitely help my future endeavors.

Micah T · 10 Feb 2023
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great experience

charles o · 10 Feb 2023
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Great experience

Wesley C · 10 Feb 2023
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The lack of diligence to provide updated material would unnecessarily leave a negative impression on the program. Other than that, I appreciate the time, effort and energy of every individual and variable that made this opportunity possible for me! Thank you!

Venessa R · 10 Feb 2023
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Thanks to dave i do feel like im ready to take my certification test.

alejandro g · 10 Feb 2023
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I enjoyed the course and thought it give me the tools and knowledge I needed to know about ITIL 4!

Noah A · 04 Feb 2023
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