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Enjoy this course and definitely will be prepared for the actual exam. Dave Gast was awesome!!
I was a little skeptical at the need for the course at the beginning because the principles seemed so common sense but the instructor's ability to provide memory aids, tie the class material to real situations, and emphasize what material would actually be on the exam made this class very worthwhile.
Thank you ACI Learning. Thank you Mr. Dave.
Great course and helped me understand the ITIL concepts.
This was a very valuable course for preparing me to take and pass the ITIL 4 exam.