ITIL 4® Foundation (PITG) Reviews

Overall great experience. The instructor was very knowledgeable and welcomed questions. Signing up was a breeze. The staff has been great. I feel prepared to take my certification exam.

Overall an excellent experience and a fascinating new method/platform of interactive learning!

I appreciate Ms. Allyson so much . .I know a lot more ITIL. 4 than when I started.

Ta-dah!

Lord Butler exceeded above all his pears. -METICULOUS. Dedicated work ethic and positive attitude was instrumental during the qualification acquisition of 12 ITIL students, totaling 40 hours of dedication. His efforts directly contributed ACI's outstanding execution of turning the "Average Joe" into technical ITIL qualified experts. -TECHNICAL EXPERT. Always volunteers for the most complex technical discrepancies. Eager to utilize technical knowledge and make informed decisions in correcting student discrepancies in minimal time. Significant contributor to the classroom setting receiving the 2023 Instructor of the Year award -UNMATCHED MOTIVATION. Took minimal time in gaining all required qualifications. Eager to train and motivate others in obtaining same qualifications and creates an atmosphere of friendly competition. HOLDS MY HIGHEST RECOMMENDATION FOR ADVANCEMENT AND ANY PROGRAM LEADING TO AQUISITION OF FURTHER RESPONSIBILITY (and pay).

Thank you so much for the support.

Anyone looking for a career change, or looking to break into the IT Field, ACI has the ability to help drive you to where you want to go. The course is not easy however and you have to show up with the mindset of having dedication, showing determination and maintaining discipline. Tough times never last, but tough people do - Robert H. Schuller

Professor Timothy Cassibry is an amazing professor and you can tell he deeply cares about his students and the material.

Fantastic class. I struggled because the pace of the class is dictated by the student that struggles the most so it felt like the class proceeded at a very slow pace. However, Miss Allyson did a great job of engaging the students and making the class much more enjoyable than it could have been.

This course was just a pleasure to take. It is a good first step into getting into the IT certification world and helps bridge from no knowledge of IT to learning how the operation works from management to customer.